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Subscription Management for Publishers

You no longer need a call center or have to answer your subscribers’ e-mails, because your subscribers will be able to pause and cancel their subscriptions online themselves in the future. The subscriber management software for trade and special interest magazines.
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Import Your Contacts

We import all your existing subscribers and contacts, and set up your Smarticle subscription management. You can seamlessly switch and start contacting your leads, managing your subscribers and selling new subscriptions right away.

Simple Registration

Our system takes your new subscribers by the hand and guides them through a simple and secure registration process.

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Do-It-Yourself Subscription Management

Your subscribers manage their subscriptions themselves: In our whitelabel customer area, they can change their address or pause or cancel their subscriptions. Self-service is the best service!

All subscriptions at a Glance

Keep track of your subscriber data! Export lists with one click or provide your fulfillment service provider directly with the data they need (coming soon...)

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Customer Management

Easy management of your subscriber data
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AutoPay

Direct debit and Recurring Payments
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Individual Subscription Models

Customize your subscription prices and durations
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Storefronts

Different storefronts for actions and A/B tests
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Mobile Ready

Fully Mobile Responsive Design through modern HMTL5 technology
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Autom. Sales Payout

Receive your sales on time and automatically directly to your account

When will we solve your subscription problems?

Click on "Fill out quiz" to find out if this is possible for your subscription business.

Subscription management FAQs

Self-management of subscriptions: What specific functions do subscribers have to manage their subscriptions?

Subscribers can use the self-management interface to change their personal details such as name, address and contact details. They can also update subscription options, pause or reactivate their subscription and securely manage payment information. In addition, the interface allows subscribers to view their invoices and manage their purchased content.

Importing existing subscriptions: How exactly does it work? Are there any requirements for the data format or special steps? How is the correctness and completeness of the imported data ensured?

The import of existing subscribers is done via our importer. To do this, you upload a CSV file with the data of your subscribers. The requirements for the data format and the specific steps are provided in the Support Center together with sample data. After the upload, the reporting tool shows you an overview of the imported data so that you can check the correctness and completeness of the data.

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Automated processes: Does the subscription management system offer functions for renewing subscriptions, billing payments and communicating with subscribers?

Yes, our subscription management automates recurring processes such as the renewal of subscriptions, invoicing, payment reminders for outstanding invoices and dunning. This allows you to concentrate on the essentials while the administration runs smoothly in the background.

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Integration with other systems - Are there ways to integrate subscription management with CRM systems, accounting software or marketing tools?

Yes, subscription management offers integration options with other systems. Data can be easily synchronized using the export function. For example, the DATEV export allows you to transfer sales data directly to your accounting software via CSV. You can also use the leads export function to export and use relevant data for your marketing tool.

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What kind of support is offered to assist the publisher in using the subscription management?

We offer comprehensive support to help your publisher get the most out of our subscription management system. Our proven video onboarding process guides you through the software and ensures that you understand and set up all functions correctly. In addition, a range of videos and support entries are available to help you exploit the full potential of the product. We also offer optional training for your internal team so that you are optimally informed and trained at all times.

Scalability: Is the subscription management suitable for publishers with different subscription volumes? Are there any limitations or additional costs when managing large subscriber bases?

Subscription management is fully scalable and suitable for publishers of any size, regardless of subscription volume. Our software enables seamless management of both small and large numbers of subscribers. There are no limitations or additional costs (with a pure RevShare model), even if a large number of subscribers need to be managed. The flexibility and efficiency of our solution ensures that growing requirements can be easily met without any additional financial burden.

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